YVEA in coordination with Touchstone Energy Services is initiating a residential member research study to better understand how different generations and segments of electric coop members view their electric provider and how we can improve the value of coop membership.
Telephone surveys will be conducted by Bellomy Research, and members will see “opinion counts” on your caller id code, and the call will originate from area code 336. Telephone interviews will be done primarily weeknights from 5:30 p.m. to 8:30 p.m., a few Saturday calls and NO Sunday calling. Surveys will take approximately 12-15 minutes. YVEA encourages our members to participate in the study as your feedback is critical to helping us improve service to all members.
If you have any questions please call us at 879-1160