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Payment Options

Yampa Valley Electric Association members can choose easy and convenient ways to pay their bill through a mobile device or automatic deductions.

SmartHub

YVEA offers a diverse way to manage your electricity accounts. 

The SmartHub program enables you to view your information from practically anywhere, anytime.  A nice feature of the system is the availability of a FREE “app” you can download on your mobile device.

Through SmartHub there are opportunities to report outages, communicate with YVEA staff, view usage history, and pay bills.

Pay online at www.yvea.com using SmartHub icon

24-Hour Pay-by-Phone for Debit/Credit or ACH Payments -970-879-2260

Budget Billing

Many people like to know, within a few dollars, what their electricity bill will run each month in order to keep within their budget.

Budget Billing is a way to even out your monthly payments in order to avoid those high spikes that can sometimes occur during the peak usage months.

We take the current twelve (12) month’s history at your service location with and round to the next highest five-dollar increment. 

You then pay the same monthly amount going forward. The account is reviewed after six months to ensure there haven’t been any significant increases or decreases in usage; the monthly amount is updated if necessary. The payment amount is then paid for an additional five months with the six month being the a clearing month (account is trued-up). Your average is again recalculated as is was a year ago and you start the process again.

          Sign Up

If you are interested in Budget Billing call us at 970-879-1160 or send an email to billing@yvea.com.

Eligibility

To be eligible for Budget Billing, you must have had residential service at your location for one year or more. Additionally, your account also must be current and in satisfactory credit rating.


Budget accounts are reviewed every six months. If your average use has increased or decreased by 10 percent or more, you are notified and are given the option of increasing or decreasing the budget amount, depending on which direction it needs to go.

If the Member becomes delinquent on the Budget Billing Plan, the member shall be required to pay the balance due in full immediately and be eliminated from the program.


Contact us if you wish to discontinue Budget Billing or if you have made any changes in your electricity usage.

Automatic Payment Plan

Many members prefer to have their monthly electricity bill automatically deducted from their bank account or charged to their credit card. 

The process is easy to set up and is convenient.

Automatic Payment Authorization Form.  Form must include a voided check if using bank draft.

Drop Box Locations

(Allow 3-7 business days for processing)

 

Steamboat - Main Office – 2211 Elk River Road

Craig District Office – 3715 E. U.S. Hwy 40

City Market in Steamboat & **Craig

Hayden Mercantile

 

U.S. MAIL: (Allow 3-7 business days for processing)

2211 Elk River Road

Steamboat Springs, CO 80487

 

**Craig members can make cash payments at the City Market customer service desk and check payments using our drop box already located there. For your convenience the service desk will also have connect/disconnect service forms. Please allow 3-5 business days for processing payments made at the City Market location.

If you should have any questions please call 970-879-1160.

 

List of Agencies Providing Financial Energy Assistance

ROUTT COUNTY:

Lift-Up of Routt County                                     970-870-8804

Colorado Low Income Energy Assistance         866-432-8435

Routt County Human Services (LIEAP)             970-870-5533

MOFFAT COUNTY:

Community Budget Center – Karen                   970-824-7898

Love Inc.                                                          970-826-4400

Colorado Low Income Energy Assistance         866-432-8435

Moffat County Human Services (LIEAP)            970-824-8282

WYOMING:

Snake River Community Church (Tony Mong)   307-383-2065

Carbon County Counseling Center                    307-324-7156

Wyoming LIEAP                                               800-246-4221

EAGLE COUNTY (Bond, Burns):

Vail Valley Salvation Army                                970-748-0704

OTHER:

Energy Outreach Colorado                               303-825-8750

www.energyoutreach.org

 

Discover Goodwill                                             719-442-0007

 

 

 

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